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If you are interested in navigating your future with us, take a look at the job offers we have open at the moment. Not enough information? Do not hesitate to contact our recruitment team! We will find answers together.

Join Hapag-Lloyd, together we can successfully create the future of our company.


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Job details


Process Performance Platform Manager

Location: Gdansk


Type: Permanent

Closing Date:

Job Reference: 1143582

The Hapag-Lloyd Data Warehouse and Business Intelligence Landscape is founded on a clearly defined architecture and toolset. As our business is growing and evolving, we always need adoption of our architecture to match the current and future needs. Our current setup is based on DB2, Informatica, WebFOCUS and QlikView / Qlik Sense and Software AG ARIS PPM for Process Performance Management.

For our location in Gdansk we are looking for a Process Performance Platform Manager.

Responsibilites and tasks:

As Process Performance Platform Manager, you will be part of our IT-product line “Data Management Solutions for Analytics”. Your task is to ensure stable operation, further development and sustainability of our Process Performance Management Platform. This includes:

  • Accountability for the Hapag-Lloyd Process Performance Management platform (24/7 service with high business criticality)
  • Monitoring of processes in corporation with service providers, incident and problem management
  • Constant alignment of the platform to the company’s requirements, IT strategy and governance aspects
  • Knowing the capabilities and limits of the software and platform as well as its roadmap and version lifecycles and planning and performing the necessary changes
  • Steering of providers for application operation, data center and infrastructure operation, tool vendors for bug reporting and tracking, external consultants for platform changes and operations
  • Monitoring and driving the platform IT governance, capacity management, change management, version management
  • Integration of the platform into the surrounding IT landscape, maintaining and enhancing the interfaces to other systems
  • Management of the platform infrastructure in corporation with our infrastructure providers
  • Future Transition of the platform to the cloud

Requirements and Qualifications:
  • A degree in computing, IT or a numerate discipline
  • Willingness to learn and build-up Expert Knowledge about Software AG ARIS PPM
  • Fundamental knowledge of Business Intelligence architecture and concepts
  • Hands on experience in administration and usage of relational Database Systems (e.g. DB2, MS SQL Server)
  • MS Windows Platform knowledge (e.g. RDS)
  • Ability to navigate on Windows command line and do simple scripting based automation
  • System technical interface design experience
  • Platform solution design and operation experience
  • AWS Knowledge is a plus
  • Organizational (project / product management)
  • Good spoken and written English language skills
  • Business oriented attitude
  • Will to increase domain knowledge and build relationship with users
  • Have a mindset of continuous improvement in everything you do
  • Comfortable working in a Scrum/Agile team
  • Strong bias for action and ownership

What we can offer to you
Are you eager to join a leading global logistics company to participate in digital transformation and change the maritime industry? Are you looking for a purposeful and meaningful job, delivering software that has real impact and value for our customers? If you have a passion and want to grow with us, join Hapag-Lloyd’s “in-house startup” Knowledge Center in Gdańsk! We are the IT center for the fifth largest container liner shipping company in the world. Besides that, we can offer you:

  • International career opportunities
  • Structured annual performance review
  • Benefit Platform
  • Access to the Learning Management System
  • Fruit days
  • Modern, ergonomic office, including height adjustable desks
  • Bike storage, showers, lockers
  • Private medical healthcare
  • Sports package
  • Group life insurance
  • Flexible working hours and home office options
  • Attractive and market-oriented remuneration and annual bonus

What does it mean to join a leading global liner shipping company? It means that you will have access to leading technology and career opportunities all around the world. You will be working with a competitive team of experts from diverse background, making sure the world keeps moving. Flat hierarchies and an innovative and performance driven culture, give you the chance to make a real impact.

Let’s navigate the future together!

Contact: Agnieszka Golebiewska

Office: Hays, Al. Grunwaldzka 472D

Phone: +48 722 222 879


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