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Senior Technical Analyst

Location: Kraków

Salary/Rate:

Type: Permanent

Closing Date:

Job Reference: 1195260

Senior Technical Analyst

Location: Kraków, Poland
Job Type: Full-Time | On-Call Support | Occasional Travel

Join FedEx as a Senior Technical Analyst. We’re looking for an IT specialist to join our global team and play a key role in deploying and supporting advanced control systems for warehouse and logistics automation.

In this role, you’ll be the bridge between product development and real-world implementation. You’ll work hands-on with cutting-edge technology, ensuring smooth rollouts, system stability, and 24/7 support for mission-critical software used by some of the world’s leading operations.

What You’ll Do:

Lead and support the rollout of high-level control software at complex logistics and warehouse automation sites.
Perform integration testing and validation to ensure system readiness and performance.
Provide 24/7 global support for both on-premise and cloud-based software, resolving issues with speed and precision.
Collaborate with cross-functional teams and site personnel across the globe.
Work with Azure DevOps tools to support deployment pipelines and system integration.
Travel occasionally (mainly within Europe) for go-lives, upgrades, and issue resolution.

What We’re Looking For:

Must-Have Skills & Experience:

Bachelor’s degree in Engineering, Computer Science, or a related field.
10+ years of experience in technical support, software integration, or control systems implementation—ideally in material handling or warehouse automation.
Strong C# development and debugging skills.
Experience with multithreaded applications and session management.
Familiarity with Azure DevOps Pipelines or similar CI/CD tools.
Proficiency in using regular expressions for diagnostics (e.g., in Splunk, Notepad++).

Nice to Have:

Background in logistics, parcel, or warehouse environments.
Experience working in global support teams across time zones.
Familiarity with high-availability system rollout strategies.

Who You Are:

A strong analytical thinker with excellent problem-solving skills.
A clear communicator, comfortable working with both technical teams and senior stakeholders.
A fast learner who can navigate complex systems and adapt quickly.
Flexible and reliable—ready to support critical issues outside regular hours when needed.
Open to occasional travel across Europe and internationally.

What we offer:

Opportunity to join a multinational organisation and align your development with the growth of the organisation
Opportunity to learn and develop – career progression, possibility to transfer to the UK, Portugal or the Netherlands
Competitive salary
Additional benefits package – Multisport, Private Medical Care, Meal Vouchers, Prepaid Gift Cards, Employee Assistance Programme, Tuition Assistance, Discount for FedEx Services.

Ready to join a team that’s shaping the future of automation and logistics? Apply now and be part of something big.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

#LI-DNI
- Aleksandra Buda

Contact: Aleksandra Buda

Office: Hays, Al. Pokoju 5

Phone: 53527919

Email: abuda@hays.pl

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