We are looking for a detail‑oriented, proactive Senior Sales Coordinator to join our ACE Sales Strategy & Execution team. This role plays a key part in supporting our European sales organisation during customer migration processes, ensuring seamless execution, consistent communication, and operational excellence.
As part of one of the strongest transportation and logistics companies in the world, you’ll work in a dynamic, fast‑paced environment where you can grow, develop new skills, and contribute to impactful organisational changes.
Location: Kraków, Poland
Contract: 2-year contract
Team: ACE – Sales Strategy & Execution
What You Will Do
Administrative & Process Execution
- Manage the shared mailbox and respond to sales inquiries across Europe
- Execute defined procedures and workflows within established deadlines
- Monitor and update migration‑related tasks (iAction, iSell, postponements)
Problem-Solving & Quality Assurance
- Identify process discrepancies and assess them against internal guidelines
- Escalate complex issues and support corrective actions
- Document insights and contribute to continuous improvement
Communication & Collaboration
- Communicate with Sales teams and the ACE project team to share and gather information
- Support creation of job aids, guides, and training materials
- Provide clarity on workflows and help refine processes when needed
Data & Reporting
- Maintain accurate data and records in required systems
- Support reporting activities and track migration progress
- Escalate any detected non‑compliance immediately
What We’re Looking For
- Strong English skills (written & verbal)
- Proficiency in Excel + basic analytical capability
- Excellent organization and ability to work within deadlines
- Strong attention to detail — accuracy matters
- Ability to learn fast in a constantly changing environment
- Good presentation and communication skills
- Problem‑solving mindset
- Ability to work independently and follow procedures
- Basic project‑management awareness
What We Offer
- A chance to work in a strategic, EU‑wide coordination role
- A dynamic, international environment
- Opportunities to upskill and grow within a global organization
- Real impact on major sales transformation initiatives
- Collaboration with experienced professionals across Europe
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
#LI-DNI
- Weronika Opozda
